Clubhouse Safety and Child Safety Standards

1. Zero Tolerance for Child Sexual Abuse and Exploitation

Clubhouse prohibits child sexual abuse and exploitation, including content or conduct that sexually exploits, abuses, or endangers a child.

Prohibited activity includes:

• creating, uploading, possessing, requesting, sharing, distributing, or promoting child sexual abuse material;
• grooming a child for sexual exploitation;
• attempting to obtain sexual images or sexual content from a child;
• sextortion involving a child;
• trafficking or facilitating the trafficking of a child for sexual exploitation;
• sexual solicitation of children;
• facilitating or encouraging sexual abuse or exploitation of children;
• directing users to services or locations where such material can be obtained or exchanged; and
• using Clubhouse to coordinate, normalize, or encourage child sexual exploitation.

This prohibition applies regardless of whether content is public, limited to authenticated users, or submitted through another Clubhouse feature.

2. Child Sexual Abuse Material

Child sexual abuse material, or CSAM, is prohibited on Clubhouse.

Users must not upload, distribute, request, promote, or link to CSAM through Clubhouse.

Content does not become acceptable because it has been altered, generated, edited, illustrated, or otherwise modified if it depicts or facilitates the sexual abuse or exploitation of a child.

Where Clubhouse becomes aware of apparent CSAM, we may take immediate steps to restrict access to the material and associated accounts.

3. Reporting Safety Concerns

Users can report content or accounts through Clubhouse’s in-app reporting tools.

Reports can be submitted for concerns including:

• sexual or inappropriate content;
• illegal or dangerous activity;
• threats or violence;
• harassment;
• privacy concerns; and
• other conduct that may violate our Community Guidelines.

If you believe content or activity involves child sexual abuse, exploitation, grooming, sextortion, trafficking, or CSAM, report it through the app as soon as possible.

You may also contact the Clubhouse Safety Contact at: Clubhouse.community2026@gmail.com

When contacting us, provide enough information for us to identify the relevant account or content where possible. Do not send or redistribute CSAM to us by email.

If a child or any other person appears to be in immediate danger, contact local emergency services or law enforcement rather than relying solely on Clubhouse reporting.

4. How Clubhouse Responds

When Clubhouse obtains information indicating potential child sexual abuse, exploitation, or CSAM, we may take action appropriate to the circumstances.

Actions may include:

• reviewing the relevant report and available evidence;
• restricting access to content;
• removing, masking, or archiving content;
• suspending an account;
• disabling an account;
• preserving information where reasonably necessary for safety, enforcement, or legal obligations; and
• reporting confirmed CSAM or related conduct to appropriate authorities where required.

Clubhouse does not guarantee a specific review time or outcome for every report.

5. Reporting to Authorities

Clubhouse maintains a process for escalating confirmed child sexual abuse material and related child-safety concerns where reporting is required by applicable law.

Where required, Clubhouse may report confirmed CSAM and relevant information to the National Center for Missing & Exploited Children (NCMEC) or another appropriate regional or law-enforcement authority.

Any information preserved or disclosed for this purpose will be limited to what is reasonably necessary for the safety, reporting, legal, or enforcement purpose involved.

6. Account Enforcement

Accounts involved in child sexual abuse or exploitation may be subject to immediate enforcement.

Depending on the circumstances, Clubhouse may:

• remove relevant content;
• suspend the account;
• disable the account; or
• take other action required to protect users or comply with applicable law.

Serious child-safety violations do not require Clubhouse to issue a warning before taking action.

7. Automated and Human Safety Systems

Clubhouse uses a combination of automated systems and moderator review to help enforce its safety rules.

Certain public-facing text and images may be processed using automated safety services, including OpenAI.

Other user-submitted text may be checked using moderation systems operated within Clubhouse’s infrastructure.

Automated systems are intended to assist safety enforcement but are not perfect. They may fail to identify prohibited content or may incorrectly identify permitted content.

Users should continue to report concerning content even if automated systems have not blocked it.

For information about how data is handled during moderation, see our Privacy Policy.

8. Blocking and Other Safety Controls

Clubhouse provides blocking and reporting features across supported social and content interactions.

Users should use blocking where appropriate to limit unwanted interaction.

Attempting to evade another user’s block, retaliating against someone for making a safety report, or abusing Clubhouse’s safety systems may itself violate our Community Guidelines.

9. Age and University Context

Clubhouse is designed for university communities.

Clubhouse does not currently use date-of-birth collection or technical age verification to determine whether every user is an adult.

Regardless of a user’s age, child sexual abuse and exploitation are strictly prohibited on Clubhouse.

These standards apply whenever conduct or content involving a child raises a child-safety concern.

10. Privacy and Safety Records

Safety reports may contain information about:

• the reporting user;
• the reported account or content;
• the reason for the report;
• relevant evidence; and
• moderation or enforcement actions.

Clubhouse may retain certain safety and enforcement records for a limited period after a case is resolved where reasonably necessary for safety, accountability, legal obligations, or enforcement history.

More information about retention and privacy practices is available in our Privacy Policy.

11. Misuse of Child-Safety Reporting

Child-safety reports must be made in good faith.

Do not knowingly make false child-abuse allegations as a way to harass, intimidate, retaliate against, or damage another user or organization.

A report that ultimately does not result in enforcement is not necessarily a false or abusive report.

12. Child Safety Contact

Clubhouse’s designated child-safety point of contact is:

Clubhouse Safety Contact
Clubhouse.community2026@gmail.com

This contact may be used for:

• child sexual abuse and exploitation concerns;
• communications relating to CSAM;
• safety notifications from platform providers;
• child-safety enforcement inquiries; and
• other serious safety concerns involving Clubhouse.

13. Related Policies

These standards should be read together with:

Community Guidelines
clubhouse.community/community-guidelines

Privacy Policy
clubhouse.community/privacy

Terms of Service
clubhouse.community/terms

14. Changes to These Standards

We may update these standards as Clubhouse changes, safety practices evolve, or applicable requirements change.

The current version will remain publicly available at: clubhouse.community/safety

Material changes may also be reflected in updated Community Guidelines or Terms of Service.